Privacy Policy

Information We Collect

When you sign up for our courses or browse our site, we collect certain information to provide you with a better learning experience. Here's what we gather and why:

Information You Provide Directly

• Name and contact details when you register for courses or subscribe to our newsletter
• Payment information (processed securely through third-party payment processors)
• Educational background and learning preferences to personalize your course recommendations
• Course completion data and quiz responses to track your progress
• Messages you send through our contact forms or support channels

Information Collected Automatically

• Device information including browser type, operating system, and IP address
• How you navigate through our website (pages visited, time spent, links clicked)
• Technical data like screen resolution and language preferences
• Cookies and similar tracking technologies to remember your preferences

How We Use Your Information

Your data helps us deliver quality educational content and improve our services. We use your information for these specific purposes:

• Processing your course enrollments and managing your learning account
• Sending course updates, educational materials, and relevant announcements
• Analyzing learning patterns to improve our curriculum and teaching methods
• Responding to your questions and providing customer support
• Maintaining platform security and preventing fraudulent activity
• Complying with legal obligations and protecting our rights

Data Sharing and Third Parties

Sometimes we need to share limited information with service providers who help us run our educational platform. Here's who might access your data:

Service Providers

We work with trusted companies that assist with:

• Payment processing (they handle transactions but don't store your full card details on our servers)
• Email delivery services for course communications and newsletters
• Cloud hosting providers for secure data storage
• Analytics tools to understand how students use our platform

Legal Requirements

We may disclose your information if required by Taiwan law enforcement, court orders, or regulatory authorities. We'll only share what's legally necessary and will notify you when possible.

Business Transfers

If TechSmartUnity is acquired or merges with another organization, your information may transfer to the new entity. You'll be notified about any change in ownership or data control.

Your Rights and Control

You have significant control over your personal information. Here's what you can do:

Access and Correction

You can request a copy of all personal data we hold about you. If any information is inaccurate or outdated, let us know and we'll update it promptly.

Data Deletion

Want to delete your account? Send us a request and we'll remove your personal information within 30 days. Keep in mind we might need to retain certain records for legal compliance (like tax documentation for completed transactions).

Marketing Preferences

You can opt out of marketing emails anytime by clicking the unsubscribe link in our messages. We'll still send essential course-related communications even if you unsubscribe from promotional content.

Cookie Management

Most browsers let you refuse cookies or alert you when sites send them. Note that some features might not work properly without cookies enabled.

Data Security

We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction:

• SSL encryption for all data transmitted between your browser and our servers
• Regular security audits and vulnerability assessments
• Restricted employee access to personal data (only those who need it for their job)
• Secure password requirements and two-factor authentication options
• Automated backups stored in encrypted, geographically distributed locations

Despite our best efforts, no online system is 100% secure. If we discover a data breach affecting your information, we'll notify you within 72 hours as required by Taiwan regulations.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy:

• Active account data: Retained while your account remains open
• Course completion records: Kept for 7 years to provide certificates and transcripts
• Payment records: Stored for 7 years as required by Taiwan tax laws
• Marketing data: Removed within 2 years of your last interaction with us
• Website analytics: Aggregated and anonymized after 24 months

After these periods, we securely delete or anonymize your information so it can no longer identify you personally.

International Data Transfers

While we primarily operate in Taiwan, some of our service providers may process data in other countries. When we transfer your information internationally, we ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Verification that recipient countries have adequate privacy protections
• Additional security measures for sensitive personal information

Your data never leaves our control without appropriate safeguards in place.

Children's Privacy

Our services target adults interested in financial education and budget psychology. We don't knowingly collect information from individuals under 18 years old. If you're a parent who discovers their child has provided us with personal information, contact us immediately and we'll delete it from our systems.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our website homepage
• In-app notification when you next log in

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to review it periodically.

Taiwan-Specific Rights

As a Taiwan-based organization, we comply with local data protection regulations including the Personal Data Protection Act. Taiwan residents have additional rights:

• Right to know what personal data we collect before providing it
• Right to review and request copies of your data at any time
• Right to supplement or correct incomplete or inaccurate data
• Right to request cessation of data collection, processing, or use
• Right to request deletion of your personal data

These rights are subject to certain exceptions as permitted by Taiwan law. Contact us to exercise any of these rights.